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Implications from cue utilisation theory and signalling theory for firm reputation and the marketing of new products

Helm, Roland and Mark, Antje (2007) Implications from cue utilisation theory and signalling theory for firm reputation and the marketing of new products. International Journal of Product Development (IJPD) 4 (3/4), pp. 396-411.

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Abstract

The main research streams, which focus on signals, signalling theory and Cue utilisation theory, stress the importance of a producer's credibility or reputation as an important factor that determines a signal's potential to reduce customer risk and to motivate customers to adopt a product. Earlier empirical research has focused on the isolated effect of cues like price, guarantees, advertising or ...

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Item Type:Article
Date:2007
Institutions:Business, Economics and Information Systems > Institut für Betriebswirtschaftslehre > Lehrstuhl für Betriebswirtschaft, insbesondere Strategisches Industriegütermarketing (Prof. Dr. Roland Helm)
Keywords:cue utilisation theory, innovation, reputation, signalling, marketing, product development, new products, bonding instruments, guarantees, credibility, product quality, product evaluation, product information, quality signals
Subjects:300 Social sciences > 330 Economics
Status:Published
Refereed:Yes, this version has been refereed
Created at the University of Regensburg:Unknown
Owner: Ingrid Mittermeier
Deposited On:17 Nov 2010 09:38
Last Modified:15 Jul 2011 10:27
Item ID:18069
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