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Quality management of library services in the digital era

Ball, Rafael (2000) Quality management of library services in the digital era. In: Graham, Catherine, (ed.) Online information 2000: proceedings / 24th International Online Information Meeting, London, 5 - 7 December 2000. International Online Information Meeting; proceedings ..., 24. Learned Information Europe, Oxford, 157 -163. ISBN 1-900871-53-X.

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Item Type:Book Section
Institutions:Central Institutions > University Library
Keywords:Quality management; library services; digital
Subjects:000 Computer science, information & general works > 020 Library & information sciences
Created at the University of Regensburg:Unknown
Owner: Universitätsbibliothek Regensburg
Deposited On:27 Jan 2009 14:08
Last Modified:13 Mar 2014 18:11
Item ID:5197
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