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Dowling, Michael and Boulton, William and Elliot, Sidney (1994) Strategic Implications of the Forces of Change in Service Industries: A Study of Global Telecommunications Services. California Management Review 36 (3), pp. 57-88.

Boulton, William and Dowling, Michael and Lohmeyer, Jürgen (1992) Technology Development Strategies in Japan, Europe, and the United States. Technovation 12 (2), pp. 99-118.

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