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Number of items: 2.
Article
Helm, Roland and Hegenbart, Thomas and Endres, H. (2012) Explaining Customer Reactions to Real Stockouts. Review of Managerial Science. (Submitted)
Monograph
Helm, Roland and Hegenbart, Thomas (2011) Costumer reactions to real out-of-stocks. Regensburger Diskussionsbeiträge zur Wirtschaftswissenschaft 458, Discussion Paper.