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Helm, Roland and Hegenbart, Thomas and Endres, Herbert (2013) Explaining Customer Reactions to Real Stockouts. Review of Managerial Science 7 (3), pp. 223-246. Fulltext not available.


Helm, Roland and Hegenbart, Thomas (2011) Costumer reactions to real out-of-stocks. Regensburger Diskussionsbeiträge zur Wirtschaftswissenschaft 458, Discussion Paper.

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