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Number of items: 5.

Zellner, Gregor and Helfert, Markus (2006) An attempt to design and model activities for student retention. In: Soliman, Khalid S., (ed.) Managing Information in the Digital Economy: Issues & Solutions - Proceedings of the 6th International Business Information Management Association (IBIMA) Conference, Bonn. IBIMA. ISBN 0-9753393-5-4. Fulltext not available.

Helfert, Markus and Zellner, Gregor and Leist, Susanne and Henry, P. (2005) Healthcare performance indicators - Preview of frameworks and an approach for healthcare process-development. In: Proceedings of IBIMA 2005 International Conference on Information Management in Modern Enterprise. UNSPECIFIED. Fulltext not available.

Helfert, Markus and Leist, Susanne and Zellner, Gregor (2005) Process improvement in healthcare based on critical performance indicators. In: Workshop "Potenziale des Informations- und Wissensmanagements", 24. Juni 2005, Zürich. UNSPECIFIED. Fulltext not available.

Heinrich, Bernd and Helfert, Markus (2003) Analyzing Data Quality Investments in CRM - A Model-based Approach. In: 8th International Conference on Informations Quality (ICIQ), 2003, Massachusetts Institut of Technology.

Heinrich, Bernd and Helfert, Markus (2003) Nützt Datenqualität wirklich im CRM? - Wirkungszusammenhänge und Implikationen. In: 6. Internationale Tagung Wirtschaftsinformatik 2003: Medien - Märkte - Mobilität, 2003, TU Dresden.

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