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Article

Heinrich, Bernd and Henneberger, Matthias and Krammer, Alexander and Lautenbacher, Florian (2011) Granularity of Services – an Economic Analysis. Business & Information Systems Engineering 3 (6), pp. 345-358.

Heinrich, Bernd and Henneberger, Matthias and Krammer, Alexander and Lautenbacher, Florian (2011) Granularität von Services – eine ökonomische Analyse. Wirtschaftsinformatik 53 (6), pp. 331-345.

Heinrich, Bernd and Henneberger, Matthias and Leist, Susanne and Zellner, Gregor (2009) The process map as an instrument to standardize processes: design and application at a financial service provider. Information Systems and e-Business Management 7 (1), pp. 81-102.

Heinrich, Bernd and Bewernik, Marc-Andre and Henneberger, Matthias and Krammer, Alexander and Lautenbacher, Florian (2008) SEMPA – Ein Ansatz des Semantischen Prozessmanagements zur Planung von Prozessmodellen. Wirtschaftsinformatik 50 (6), pp. 445-460.

Buhl, Hans Ulrich and Heinrich, Bernd and Henneberger, Matthias and Krammer, Alexander (2008) Service Science. Wirtschaftsinformatik 50 (1), pp. 60-65.

Conference or Workshop Item

Henneberger, Matthias and Heinrich, Bernd and Lautenbacher, Florian and Bauer, Bernhard (2008) Semantic-Based Planning of Process Models. In: Multikonferenz Wirtschaftsinformatik (MKWI), 2008, München.