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Johannsen, Florian and Leist, Susanne (2009) Evaluation ausgewählter Qualitätstechniken in Six-Sigma-Projekten. In: Moormann, Jürgen and Heckl, Diana and Lamberti, Hermann-Josef, (eds.) Six Sigma in der Finanzbranche. 3. Aufl. Frankfurt School Verlag, Frankfurt/Main, pp. 361-379. ISBN 978-3-937519-13-5. Fulltext not available.

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