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Penzel, Hans-Gert and Peters, Anja (2013) Omnikanal-Banking. In: Everling, Oliver and Lempka, Robert, (eds.) Finanzdienstleister der nächsten Generation. Frankfurt-School-Verl. , Frankfurt am Main, pp. 169-184. ISBN 978-3-940913-62-3.

Book

Bartmann, Dieter and Peters, Anja and Nirschl, Marco (2011) Retail Banking - Zukunftsorientierte Strategien im Privatkundengeschäft. 2. Aufl. Frankfurt School Verlag, Frankfurt am Main. ISBN 978-3-940913-38-8.

This list was generated on Sat Sep 20 14:01:28 2014 CEST.
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