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Number of items: 3.
Article
Locher, Christian and Ritter, Christian (2009) Kapazitätsmanagement in der Kreditwirtschaft - Status quo und neue Entwicklungen. BIT – Banking and Information Technology 10 (3), pp. 17-29.
Book
Leist, Susanne and Ritter, Christian and Blasini, Josef and Herbst, Sebastian (2010) Process Performance Management bei Banken: Expertenbefragung zu Status quo, Trends und zukünftigen Anforderungen. ibi research an der Universität Regensburg GmbH. ISBN 978-3-940416-22-3.
Conference or Workshop Item
Blasini, Josef and Leist, Susanne and Ritter, Christian (2011) Successful application of PPM - an analysis of the German-speaking banking industry. In: Proceedings of the 19th European Conference on Information Systems (ECIS 2011), Helsinki.