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Schworm, S. ; Heckner, Markus ; Wolff, Christian

Combining Design Patterns and Elements of Social Computing for the Design of User Centered Online Help Systems

Schworm, S., Heckner, Markus and Wolff, Christian (2009) Combining Design Patterns and Elements of Social Computing for the Design of User Centered Online Help Systems. Journal of Educational Technology Systems 38 (1), pp. 3-20.

Date of publication of this fulltext: 27 Apr 2010 14:56
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Item typeArticle
Journal or Publication TitleJournal of Educational Technology Systems
Publisher:Baywood
Volume:38
Number of Issue or Book Chapter:1
Page Range:pp. 3-20
Date2009
InstitutionsLanguages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff)
Informatics and Data Science > Department Human-Centered Computing > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff)
Classification
NotationType
H.5.2CCS
K.3.1CCS
H.3.5CCS
Keywordsweb-based help system, social software, user centered design, design patterns
Dewey Decimal Classification000 Computer science, information & general works > 020 Library & information sciences
000 Computer science, information & general works > 004 Computer science
StatusPublished
RefereedYes, this version has been refereed
Created at the University of RegensburgYes
Item ID14231

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