Due to compliance and IT security requirements, company-wide identity and access management within organizations has gained significant importance in research and practice over the last years. Companies aim at standardizing user management policies in order to reduce administrative overhead and strengthen IT security. These policies provide the foundation for every identity and access management system no matter if poured into IT systems or only located within responsible identity and access management (IAM) engineers’ mind. Despite its relevance, hardly any supportive means for the automated detection and refinement as well as management of policies are available. As a result, policies outdate over time, leading to security vulnerabilities and inefficiencies. Existing research mainly focuses on policy detection and enforcement without providing the required guidance for policy management nor necessary instruments to enable policy adaptibility for today’s dynamic IAM. This paper closes the existing gap by proposing a dynamic policy management process which structures the activities required for policy management in identity and access management environments. In contrast to current approaches, it utilizes the consideration of contextual user management data and key performance indicators for policy detection and refinement and offers result visualization techniques that foster human understanding. In order to underline its applicability, this paper provides an evaluation based on real-life data from a large industrial company.