Stichwörtern/Keywords

Schwaiger, Josef Michael, Lang, Markus, Johannsen, Florian und Leist, Susanne (2017) "What does the customer want to tell us?" - An automated classification approach for social media posts at SMEs. In: 25th European Conference on Informations Systems (ECIS), June 5-10, 2017, Guimaraes/Portugal.