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Understanding the Complexities of Email Behaviour

URN to cite this document:
urn:nbn:de:bvb:355-epub-339766
DOI to cite this document:
10.5283/epub.33976
Elsweiler, David
Date of publication of this fulltext: 29 Jun 2016 12:47


Abstract

This position statement summarises three studies from a
project aiming to learn about and support email search
behaviour. The findings combine to form a rich and multifaceted picture of user behaviour and demonstrate why it is important to account for user behaviour at all stages of an Information Science project.


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