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Sänger, Johannes ; Pernul, Günther

TRIVIA: visualizing reputation profiles to detect malicious sellers in electronic marketplaces

Sänger, Johannes und Pernul, Günther (2016) TRIVIA: visualizing reputation profiles to detect malicious sellers in electronic marketplaces. Journal of Trust Management 3 (5).

Veröffentlichungsdatum dieses Volltextes: 08 Nov 2016 07:06
Artikel
DOI zum Zitieren dieses Dokuments: 10.5283/epub.34811


Zusammenfassung

Reputation systems are an essential part of electronic marketplaces that provide a valuable method to identify honest sellers and punish malicious actors. Due to the continuous improvement of the computation models applied, advanced reputation systems have become non-transparent and incomprehensible to the end-user. As a consequence, users become skeptical and lose their trust toward the ...

Reputation systems are an essential part of electronic marketplaces that provide a valuable method to identify honest sellers and punish malicious actors. Due to the continuous improvement of the computation models applied, advanced reputation systems have become non-transparent and incomprehensible to the end-user. As a consequence, users become skeptical and lose their trust toward the reputation system. In this work, we are taking a step to increase the transparency of reputation systems by means of providing interactive visual representations of seller reputation profiles. We thereto propose TRIVIA - a visual analytics tool to evaluate seller reputation. Besides enhancing transparency, our results show that through incorporating the visual-cognitive capabilities of a human analyst and the computing power of a machine in TRIVIA, malicious sellers can be reliably identified. In this way we provide a new perspective on how the problem of robustness could be addressed.



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Details

DokumentenartArtikel
Titel eines Journals oder einer ZeitschriftJournal of Trust Management
Verlag:Springer Open
Band:3
Nummer des Zeitschriftenheftes oder des Kapitels:5
DatumOktober 2016
Zusätzliche Informationen (Öffentlich)http://creativecommons.org/licenses/by/4.0/
InstitutionenWirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik I - Informationssysteme (Prof. Dr. Günther Pernul)
Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik I - Informationssysteme (Prof. Dr. Günther Pernul)
Identifikationsnummer
WertTyp
10.1186/s40493-016-0026-8DOI
Stichwörter / KeywordsReputation systems; Robustness; Attacks; Visual analytics
Dewey-Dezimal-Klassifikation000 Informatik, Informationswissenschaft, allgemeine Werke > 004 Informatik
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-348117
Dokumenten-ID34811

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