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How to manage IS requirements in complex public sector structures: toward an action design research approach

Klier, Julia ; Klier, Mathias ; Muschter, Sebastian


Information systems (IS) are a key enabler to improve effectiveness and efficiency in the public sector. The realization of large IS projects, however, still remains a challenge in public administrations. One reason is that the complex task of IT governance in federal structures requires contributions from a large number of stakeholders. To address this challenge, we conducted Action Design ...


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