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Where to Go and What to Do: Towards Understanding Task-Based Information Behavior at Transitional Spaces

Kilian, Melanie A.



Abstract

In public transitional spaces, such as airports, users are faced with diverse challenges regarding information interaction and use. These challenges arise due to the scheduled and/or location-dependent procedures users are required to perform. Understanding what these users need or desire in the context of such spaces, what information is on offer, both online and in situ, and how these aspects ...

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