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Towards task-sensitive assistance in public spaces

Kattenbeck, Markus , Kilian, Melanie A, Ferstl, Matthias, Ludwig, Bernd and Alt, Florian (2019) Towards task-sensitive assistance in public spaces. Aslib Journal of Information Management.

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Other URL: https://doi.org/10.1108/AJIM-07-2018-0179


Purpose Performing tasks in public spaces can be demanding due to task complexity. Systems that can keep track of the current task state may help their users to successfully fulfill a task. These systems, however, require major implementation effort. The purpose of this paper is to investigate if and how a mobile information assistant which has only basic task-tracking capabilities can support ...


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Item type:Article
Institutions:Languages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Informationswissenschaft
Identification Number:
Keywords:Human-computer interaction, Assistance system, Cooperative problem solving, In situ study, Mobile information behaviour, Mobile information needs
Dewey Decimal Classification:000 Computer science, information & general works > 020 Library & information sciences
Refereed:Yes, this version has been refereed
Created at the University of Regensburg:Yes
Item ID:40323
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