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Users want more sophisticated search assistants: Results of a task-based evaluation

Kruschwitz, Udo ; Al-Bakour, H.


The Web provides a massive knowledge source, as do intranets and other electronic document collections. However, much of that knowledge is encoded implicitly and cannot be applied directly without processing into some more appropriate structures. Searching, browsing, question answering, for example, could all benefit from domain‐specific knowledge contained in the documents, and in applications ...


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