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Frummet, Alexander ; Elsweiler, David ; Ludwig, Bernd

Detecting domain-specific information needs in conversational search dialogues

Conference or workshop item

Frummet, Alexander , Elsweiler, David and Ludwig, Bernd (2019) Detecting domain-specific information needs in conversational search dialogues. In: Natural Language for Artificial Intelligence.

DOI to cite this document: 10.5283/epub.41138


Abstract

As conversational search becomes more pervasive, it becomes increasingly important to understand the user's underlying needs when they converse with such systems in diverse contexts. We report on an insitu experiment to collect conversationally described information needs in a home cooking scenario. A human experimenter acted as the perfect conversational search system. Based on the ...

As conversational search becomes more pervasive, it becomes
increasingly important to understand the user's underlying needs when they converse with such systems in diverse contexts. We report on an insitu experiment to collect conversationally described information needs in a home cooking scenario. A human experimenter acted as the perfect conversational search system. Based on the transcription of the utterances, we present a preliminary coding scheme comprising 27 categories to annotate the information needs of users. Moreover, we use these annotations to perform prediction experiments based on random forest classification to establish the feasibility of predicting the information need from the raw utterances. We find that a reasonable accuracy in predicting information need categories is possible and evidence the importance of stopwords in the classfication task.


Involved Institutions


Details

Item typeConference or workshop item (Paper)
Date20 November 2019
Date of publication16 Dec 2019 08:34
InstitutionsLanguages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz)
Informatics and Data Science > Department Human-Centered Computing > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz)
KeywordsConversational Search, Information Needs, Prediction, Cooking
Dewey Decimal Classification000 Computer science, information & general works > 020 Library & information sciences
StatusPublished
RefereedYes, this version has been refereed
Created at the University of RegensburgYes
URN of the UB Regensburgurn:nbn:de:bvb:355-epub-411384
Item ID41138

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