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User Behaviour in the Wild: Analysing Naturalistic Log Data of a Pedestrian Navigation App.
Article
Jackermeier, Robert and Ludwig, Bernd (2019) User Behaviour in the Wild: Analysing Naturalistic Log Data of a Pedestrian Navigation App. Advances in Cartography and GIScience of the ICA 2.DOI to cite this document: 10.5283/epub.43993
Abstract
Knowledge about real-life user behaviour is an important factor for the design of navigation systems. Prompted by the observation that users tend to use our campus navigation app in unexpected ways, we present a naturalistic study of navigation logs. The data set consists of sensor and interaction data from over 4600 sessions, collected over a span of several months from hundreds of users. In our ...
Knowledge about real-life user behaviour is an important factor for the design of navigation systems. Prompted by the observation that users tend to use our campus navigation app in unexpected ways, we present a naturalistic study of navigation logs. The data set consists of sensor and interaction data from over 4600 sessions, collected over a span of several months from hundreds of users. In our analysis, we demonstrate how the core concepts from navigation literature, i. e. wayfinding and locomotion, can be observed, but also point out differences to previous studies and assumptions. One of our main findings is that the application is mostly used to plan routes in advance, and not to navigate along them. Furthermore, detailed case-studies of actual navigation sessions provide a unique insight into user behaviour and show that persons are often not focused on their navigation task but engaged otherwise. Based on these results, we formulate design implications that do not only apply to future iterations of our application, but can be seen as best practices for pedestrian navigation apps in general.
Involved Institutions
Details
| Item type | Article | ||||
| Journal or Publication Title | Advances in Cartography and GIScience of the ICA | ||||
| Publisher | Copernicus GmbH | ||||
| Volume | 2 | ||||
| Date | 6 November 2019 | ||||
| Date of publication | 29 Oct 2020 14:34 | ||||
| Institutions | Languages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz) Informatics and Data Science > Department Human-Centered Computing > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz) | ||||
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| Keywords | pedestrian navigation, naturalistic study, user behaviour | ||||
| Dewey Decimal Classification | 000 Computer science, information & general works > 020 Library & information sciences | ||||
| Status | Published | ||||
| Refereed | Yes, this version has been refereed | ||||
| Created at the University of Regensburg | Yes | ||||
| URN of the UB Regensburg | urn:nbn:de:bvb:355-epub-439930 | ||||
| Item ID | 43993 |
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