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Introduction of quality management causes mainly internal process optimization

Richter, E. ; Sattler, S. ; Lehn, P. ; Schmitz, Gerd ; Ahrens, Norbert


Quality assurance is mandatory in transfusion medicine. Though the resource requirements for quality management are usually obvious, the benefits are sometimes more obscure. We report retrospectively on the first 22 months of experience with the introduction of a quality management program in a laboratory and transfusion medical institute of an university hospital. Among the introduced measures ...


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