Comparing Heuristic Walkthrough and User Studies in Evaluating Digital Appliances

DOI to cite this document:: 10.5283/epub.51870

Meier, Eva-Maria ; Böhm, Patricia ; Wolff, Christian

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Date of publication of this fulltext: 07 Mar 2022 09:41

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Item type:	Book section
ISBN:	978-3-86488-117-6
Title of Book:	Everything Changes, Everything Stays the Same? Understanding Information Spaces. Proceedings of the 15th International Symposium of Information Science (ISI 2017)
Publisher:	Verlag Werner Hülsbusch
Place of Publication:	Glücksburg
Other Series:	Schriften zur Informationswissenschaft
Volume:	70
Page Range:	pp. 146-157
Date:	2017
Institutions:	Languages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff) Informatics and Data Science > Department Human-Centered Computing > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff)
Keywords:	intergenerational; knowledge sharing; generation; organizations; information and communication technology; tacit knowledge
Dewey Decimal Classification:	000 Computer science, information & general works > 004 Computer science
Status:	Published
Refereed:	Yes, this version has been refereed
Created at the University of Regensburg:	Yes
Item ID:	51870

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Abstract

In this paper we present an empirical study comparing user studies and expert evaluations based on a specific set of heuristics for evaluating information appliances with a heuristic walkthrough. The study looks at an e-book reader as well as a digital music player. In the user study, question-answer protocols are used as means of intervention during the experiments. To gain insight into ...

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