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Comparing Heuristic Walkthrough and User Studies in Evaluating Digital Appliances

Meier, Eva-Maria ; Böhm, Patricia ; Wolff, Christian
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Date of publication of this fulltext: 07 Mar 2022 09:41


In this paper we present an empirical study comparing user studies and expert evaluations based on a specific set of heuristics for evaluating information appliances with a heuristic walkthrough. The study looks at an e-book reader as well as a digital music player. In the user study, question-answer protocols are used as means of intervention during the experiments. To gain insight into ...


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