Ball, Rafael (2000) Leaving the Gutenberg - Galaxy for the Digital Universe - Quality Management of New Library Services. In: Ho, Samuel K. M. and Chong, Chee Leong, (eds.) Proceedings of the 5th International Conference on ISO 9000 & TQM. NUS-PSB Centre for Best Practices, Singapore, pp. 524-528.
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| Item type: | Book section |
|---|---|
| Date: | 2000 |
| Additional Information (public): | Ordner |
| Institutions: | Central Institutions > University Library |
| Keywords: | Bibliotheken; Qualitätsmanagement; Elektronische Services; E-Journals |
| Dewey Decimal Classification: | 000 Computer science, information & general works > 020 Library & information sciences |
| Status: | Published |
| Refereed: | Unknown |
| Created at the University of Regensburg: | Unknown |
| Item ID: | 5358 |
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CORE (COnnecting REpositories)