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Meyer, Selina ; Elsweiler, David ; Ludwig, Bernd ; Fernández-Pichel, Marcos ; Losada, David E.

Do We Still Need Human Assessors? Prompt-Based GPT-3 User Simulation in Conversational AI

Conference or workshop item

Meyer, Selina, Elsweiler, David , Ludwig, Bernd , Fernández-Pichel, Marcos and Losada, David E. (2022) Do We Still Need Human Assessors? Prompt-Based GPT-3 User Simulation in Conversational AI. In: CUI 2022: 4th Conference on Conversational User Interfaces, July 26 - 28, 2022, Glasgow, United Kingdom.


Abstract

Scarcity of user data continues to be a problem in research on conversational user interfaces and often hinders or slows down technical innovation. In the past, different ways of synthetically generating data, such as data augmentation techniques have been explored. With the rise of ever improving pre-trained language models, we ask if we can go beyond such methods by simply providing appropriate ...

Scarcity of user data continues to be a problem in research on conversational user interfaces and often hinders or slows down technical innovation. In the past, different ways of synthetically generating data, such as data augmentation techniques have been explored. With the rise of ever improving pre-trained language models, we ask if we can go beyond such methods by simply providing appropriate prompts to these general purpose models to generate data. We explore the feasibility and cost-benefit trade-offs of using non fine-tuned synthetic data to train classification algorithms for conversational agents. We compare this synthetically generated data with real user data and evaluate the performance of classifiers trained on different combinations of synthetic and real data. We come to the conclusion that, although classifiers trained on such synthetic data perform much better than random baselines, they do not compare to the performance of classifiers trained on even very small amounts of real user data, largely because such data is lacking much of the variability found in user generated data. Nevertheless, we show that in situations where very little data and resources are available, classifiers trained on such synthetically generated data might be preferable to the collection and annotation of naturalistic data.



Involved Institutions


Details

Item typeConference or workshop item (Paper)
ISBN978-1-4503-9739-1
Title of BookCUI '22: Proceedings of the 4th Conference on Conversational User Interfaces
PublisherAssociation for Computing Machinery
Open Access TypeAssoc. of Comp. Machinery (ACM)
Place of PublicationNew York, United States
Number of Issue or Book Chapter8
Page Rangepp. 1-6
Date2022
Date of publication15 Feb 2023 08:24
InstitutionsLanguages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Professur für Informationslinguistik (Prof. Dr. Bernd Ludwig)
Informatics and Data Science > Department Human-Centered Computing > Professur für Informationslinguistik (Prof. Dr. Bernd Ludwig)
Identification Number
ValueType
10.1145/3543829.3544529DOI
Keywordsdatasets, nlp, text generation, conversational ai
Dewey Decimal Classification000 Computer science, information & general works > 004 Computer science
StatusPublished
RefereedYes, this version has been refereed
Created at the University of RegensburgPartially
URN of the UB Regensburgurn:nbn:de:bvb:355-epub-537688
Item ID53768

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