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Does supply chain management really pay? Six perspectives to measure the performance of managing a supply chain

Otto, Andreas ; Kotzab, Herbert



Abstract

Does supply chain management really pay? This question addresses the critical problem of separating the outcome of all the different “managements”, which usually are at work concurrently in a living company. Besides supply chain management (SCM) you may find other areas, trying to improve the performance of a company at a single point in time. Isolating the impact of SCM on the bottom line will ...

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