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Rules, Resources, and Restrictions: A Taxonomy of Task-Based Information Request Intents
Kilian, Melanie A.
und Elsweiler, David
(2026)
Rules, Resources, and Restrictions: A Taxonomy of Task-Based Information Request Intents.
In: CHIIR '26: 2026 ACM SIGIR Conference on Human Information Interaction and Retrieval, March 22 - 26, 2026, Seattle, WA, USA.
Veröffentlichungsdatum dieses Volltextes: 20 Mai 2026 08:09
Konferenz- oder Workshop-Beitrag
DOI zum Zitieren dieses Dokuments: 10.5283/epub.79460
Zusammenfassung
Understanding and classifying query intents can improve retrieval effectiveness by helping align search results with the motivations behind user queries. However, existing intent taxonomies are typically derived from system log data and capture mostly isolated information needs, while the broader task context often remains unaddressed. This limitation becomes increasingly relevant as interactions ...
Understanding and classifying query intents can improve retrieval effectiveness by helping align search results with the motivations behind user queries. However, existing intent taxonomies are typically derived from system log data and capture mostly isolated information needs, while the broader task context often remains unaddressed. This limitation becomes increasingly relevant as interactions with Large Language Models (LLMs) expand user expectations from simple query answering toward comprehensive task support, for example, with purchasing decisions or in travel planning. At the same time, current LLMs still struggle to fully interpret complex and multifaceted tasks. To address this gap, we argue for a stronger task-based perspective on query intent. Drawing on a grounded-theory-based interview study with airport information clerks, we present a taxonomy of task-based information request intents that bridges the gap between traditional query-focused approaches and the emerging demands of AI-driven task-oriented search.
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| Dokumentenart | Konferenz- oder Workshop-Beitrag (Nicht ausgewählt) | ||||
| ISBN | 979-8-4007-2414-5 | ||||
| Buchtitel: | CHIIR '26: Proceedings of the 2026 Conference on Human Information Interaction and Retrieval | ||||
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| Verlag: | Association for Computing Machinery | ||||
| Ort der Veröffentlichung: | New York | ||||
| Seitenbereich: | S. 6-16 | ||||
| Datum | 2026 | ||||
| Institutionen | Sprach- und Literatur- und Kulturwissenschaften > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz) Informatik und Data Science > Fachbereich Menschzentrierte Informatik > Lehrstuhl für Informationswissenschaft (Prof. Dr. Udo Kruschwitz) | ||||
| Identifikationsnummer |
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| Stichwörter / Keywords | question intent taxonomy, question classification, search intent, user goals, task-based information retrieval, interview study | ||||
| Dewey-Dezimal-Klassifikation | 000 Informatik, Informationswissenschaft, allgemeine Werke > 020 Bibliotheks- und Informationswissenschaft | ||||
| Status | Veröffentlicht | ||||
| Begutachtet | Ja, diese Version wurde begutachtet | ||||
| An der Universität Regensburg entstanden | Ja | ||||
| URN der UB Regensburg | urn:nbn:de:bvb:355-epub-794605 | ||||
| Dokumenten-ID | 79460 |
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