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Implementing Six Sigma for Improving Business Processes at an Automotive Bank
Leist, Susanne, Johannsen, Florian and Zellner, Gregor (2010) Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: Brocke, Jan vom and Rosemann, Michael, (eds.) Handbook on Business Process Management 1: Introduction, Methods and Information Systems. International Handbook on Information Systems. International handbooks on information systems. Springer, Berlin, pp. 361-382. ISBN 978-3-642-00415-5.Date of publication of this fulltext: 13 Aug 2010 05:43
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| Item type | Book section |
| ISBN | 978-3-642-00415-5 |
| Title of Book: | Handbook on Business Process Management 1: Introduction, Methods and Information Systems. International Handbook on Information Systems |
|---|---|
| Publisher: | Springer |
| Place of Publication: | Berlin |
| Other Series: | International handbooks on information systems |
| Page Range: | pp. 361-382 |
| Date | 2010 |
| Institutions | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) |
| Interdisciplinary Subject Network | Not selected |
| Keywords | Six Sigma, Business Processes, Business Process Management, Information Systems |
| Dewey Decimal Classification | 300 Social sciences > 330 Economics |
| Status | Published |
| Refereed | Yes, this version has been refereed |
| Created at the University of Regensburg | Yes |
| Item ID | 16137 |
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