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A Procedure to Develop Metrics for Currency and its Application in CRM

URN to cite this document:
urn:nbn:de:bvb:355-epub-231660
DOI to cite this document:
10.5283/epub.23166
Heinrich, Bernd ; Kaiser, Marcus ; Klier, Mathias
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Date of publication of this fulltext: 30 Jan 2012 13:16


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