Success Factors in Process Performance Management for Services - Insights from a Multiple-Case Study
Conference or workshop item
Blasini, Josef and Leist, Susanne (2013) Success Factors in Process Performance Management for Services - Insights from a Multiple-Case Study. In: 46th Hawaii International Conference on System Sciences, January 7-10, 2013, Wailea, HI, United States.Involved Institutions
Details
| Item type | Conference or workshop item (UNSPECIFIED) |
| Page Range | pp. 3654-3663 |
| Date | 2013 |
| Date of publication | 18 Jan 2013 10:59 |
| Institutions | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) |
| Interdisciplinary Subject Network | Not selected |
| Keywords | Process Performance Management, Success factors, Services, Multiple-Case Study, models, process knowledge, information quality |
| Dewey Decimal Classification | 300 Social sciences > 300 Social sciences |
| Status | Published |
| Refereed | Yes, this version has been refereed |
| Created at the University of Regensburg | Yes |
| Item ID | 27293 |
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