| Item type: | Conference or workshop item (Paper) |
|---|---|
| Date: | May 2015 |
| Institutions: | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) |
| Keywords: | Complaint management, Teaching case, Business process |
| Dewey Decimal Classification: | 000 Computer science, information & general works > 004 Computer science |
| Status: | Published |
| Refereed: | Yes, this version has been refereed |
| Created at the University of Regensburg: | Yes |
| Item ID: | 31917 |
Metadata last modified: 25 May 2018 13:28
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