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Enterprise social networks: A literature review and research agenda

Wehner, Benjamin ; Ritter, Christian ; Leist, Susanne


Enterprise Social Networks (ESNs) have been receiving increasingly more attention in academia and practice over the past years. ESNs are implemented to improve collaboration among employees and to foster knowledge management by capturing tacit knowledge, among other reasons. However, ESNs do not always fulfill the companies’ expectations and consequently companies question their investment. Due ...


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