Process-related value propositions of enterprise social media use for the external communication with end consumers
Johannsen, Florian
(2018)
Process-related value propositions of enterprise social media use for the external communication with end consumers.
Business Process Management Journal 24 (1), pp. 1-34.
(In Press)
Date of publication of this fulltext: 03 Jan 2018 13:26
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| Item type | Article | ||||
| Journal or Publication Title | Business Process Management Journal | ||||
| Publisher: | EMERALD GROUP PUBLISHING LTD | ||||
|---|---|---|---|---|---|
| Place of Publication: | BINGLEY | ||||
| Volume: | 24 | ||||
| Number of Issue or Book Chapter: | 1 | ||||
| Page Range: | pp. 1-34 | ||||
| Date | January 2018 | ||||
| Institutions | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) | ||||
| Identification Number |
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| Keywords | WEB 2.0; INFORMATION-TECHNOLOGY; CUSTOMER INVOLVEMENT; NETWORKS; ADOPTION; PERFORMANCE; FRAMEWORK; IMPACT; OPPORTUNITIES; CAPABILITIES; Value proposition; Enterprise social media; Business process | ||||
| Dewey Decimal Classification | 300 Social sciences > 330 Economics | ||||
| Status | In Press | ||||
| Refereed | Yes, this version has been refereed | ||||
| Created at the University of Regensburg | Yes | ||||
| Item ID | 36476 |
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