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An attempt to design and model activities for student retention

Zellner, Gregor and Helfert, Markus (2006) An attempt to design and model activities for student retention. In: Soliman, Khalid S., (ed.) Managing Information in the Digital Economy: Issues & Solutions - Proceedings of the 6th International Business Information Management Association (IBIMA) Conference, Bonn. IBIMA. ISBN 0-9753393-5-4.

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Other URL: http://www.ibima.org/Bonn2006/acceptedpapers/hel.html


Customer retention is an important and frequent topic within marketing activities and research. Concepts are commonly used in private enterprises. However, it is only recently that Universities started to apply these concepts. In this regard, the increasing competition among Universities and the pressure to offer profitable courses increased the importance of student retention even further. In ...


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Item type:Book section
Date:June 2006
Institutions:Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist)
Dewey Decimal Classification:300 Social sciences > 330 Economics
Refereed:Yes, this version has been refereed
Created at the University of Regensburg:Unknown
Item ID:386
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