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Schmidt, Thomas ; Wittmann, Vera ; Wolff, Christian

The Influence of Participants' Personality on Quantitative and Qualitative Metrics in Usability Testing

Schmidt, Thomas, Wittmann, Vera und Wolff, Christian (2019) The Influence of Participants' Personality on Quantitative and Qualitative Metrics in Usability Testing. In: Alt, Florian und Bulling, Andreas und Döring, Tanja, (eds.) MuC'19: Proceedings of Mensch und Computer 2019. Association for Computing Machinery, New York, NY, USA, S. 115-126. ISBN 9781450371988.

Veröffentlichungsdatum dieses Volltextes: 07 Aug 2020 04:55
Buchkapitel


Zusammenfassung

We present the results of a usability study with 35 participants investigating the influence of personality on various metrics used in usability engineering. We conduct a task based usability test with a website integrating tasks of various difficulty and measure performance metrics like task completion rate and time on task. We also use standard questionnaire based usability metrics like the ...

We present the results of a usability study with 35 participants investigating the influence of personality on various metrics used in usability engineering. We conduct a task based usability test with a website integrating tasks of various difficulty and measure performance metrics like task completion rate and time on task. We also use standard questionnaire based usability metrics like the System Usability Scale. Furthermore, we gather qualitative data via open-ended questions and count the number of words as well as the mentions of positive and negative aspects. We measure personality using the well-known big five model, also often referred to as OCEAN model (openness, conscientiousness, extraversion, agreeableness, neuroticism) and three basic needs (need for influence and power, need for recognition and performance, need for security and tranquility). We analyze the relationship between personality and usability metrics via correlations and regression models. We identify multiple significant results and show that in our study the personality correlated with some of the usability metrics we inspected. Extraversion and the need for influence and power show the most and strongest correlations. Furthermore, we also show that regression models based on personality traits can explain up to 37% of the variance in usability metrics. The results have implications for the improvement of the selection process of usability test participants as well as for the interpretation of test results. We discuss these implications and give an outlook on further research in this area.



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Details

DokumentenartBuchkapitel
ISBN9781450371988
Buchtitel:MuC'19: Proceedings of Mensch und Computer 2019
Verlag:Association for Computing Machinery
Ort der Veröffentlichung:New York, NY, USA
Seitenbereich:S. 115-126
DatumSeptember 2019
InstitutionenSprach- und Literatur- und Kulturwissenschaften > Institut für Information und Medien, Sprache und Kultur (I:IMSK) > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff)
Informatik und Data Science > Fachbereich Menschzentrierte Informatik > Lehrstuhl für Medieninformatik (Prof. Dr. Christian Wolff)
Identifikationsnummer
WertTyp
10.1145/3340764.3340787DOI
Stichwörter / KeywordsUsability Engineering, Personality, Big Five, OCEAN, Usability, Usability Testing, Participant Selection, Extraversion
Dewey-Dezimal-Klassifikation000 Informatik, Informationswissenschaft, allgemeine Werke > 004 Informatik
000 Informatik, Informationswissenschaft, allgemeine Werke > 020 Bibliotheks- und Informationswissenschaft
100 Philosophie und Psychologie > 150 Psychologie
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-435883
Dokumenten-ID43588

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