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Schmid, Yvonne ; Dowling, Michael

New work: New motivation? A comprehensive literature review on the impact of workplace technologies

Article

Schmid, Yvonne and Dowling, Michael (2020) New work: New motivation? A comprehensive literature review on the impact of workplace technologies. Management Review Quarterly.

DOI to cite this document: 10.5283/epub.44648

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Abstract

The role of work and the characteristics of the workplace have changed greatly in recent decades. Today, new technologies enable an almost seamless interaction between machines and humans and allow teams in different countries and time zones to collaborate effectively. In this paper, we focus on the question of how job motivation is affected by technologies in the changing workplace. First, we ...

The role of work and the characteristics of the workplace have changed greatly in recent decades. Today, new technologies enable an almost seamless interaction between machines and humans and allow teams in different countries and time zones to collaborate effectively. In this paper, we focus on the question of how job motivation is affected by technologies in the changing workplace. First, we review the state of research on job motivation and examine challenges in light of current technology trends and predicted developments for the workplace of the future. Job motivation is a well-documented construct connected to several company-relevant performance outcomes. However, our comprehensive literature review reveals a fragmented picture, with several disciplines addressing the topic from various points of view. We identify the four following schools of thought on workplace technologies and motivation: Technology as 1. background music, 2. hygiene factor, 3. motivator, and 4. influencer of mediators. While some scholars neglect technology in their considerations, others describe complex frameworks. This lack of unity reveals a further need for research. We suggest further research to develop holistic frameworks including moderators and to collect empirical data on the complex interactions between technology and job motivation.



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Details

Item typeArticle
Journal or Publication TitleManagement Review Quarterly
PublisherSpringer
Open Access TypeDEAL (Springer)
Date4 November 2020
Date of publication02 Feb 2021 14:45
InstitutionsBusiness, Economics and Information Systems > Institut für Betriebswirtschaftslehre > Lehrstuhl für Innovations- und Technologiemanagement (Prof. Dr. Michael Dowling)
Identification Number
ValueType
10.1007/s11301-020-00204-7DOI
Classification
NotationType
O330 · Y80Journal of Economics Literature Classification
KeywordsWorkplace technology · Workplace design · Employee motivation · Comprehensive literature review
Dewey Decimal Classification300 Social sciences > 330 Economics
StatusPublished
RefereedUnknown
Created at the University of RegensburgYes
URN of the UB Regensburgurn:nbn:de:bvb:355-epub-446482
Item ID44648

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