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Gaube, Susanne ; Cecil, Julia ; Wagner, Simon ; Schicho, Andreas

The relationship between health IT characteristics and organizational variables among German healthcare workers

Gaube, Susanne , Cecil, Julia, Wagner, Simon und Schicho, Andreas (2021) The relationship between health IT characteristics and organizational variables among German healthcare workers. Scientific Reports 11 (1), S. 17752.

Veröffentlichungsdatum dieses Volltextes: 17 Jan 2022 08:37
Artikel
DOI zum Zitieren dieses Dokuments: 10.5283/epub.51428


Zusammenfassung

Health information technologies (HITs) are widely employed in healthcare and are supposed to improve quality of care and patient safety. However, so far, their implementation has shown mixed results, which might be explainable by understudied psychological factors of human-HIT interaction. Therefore, the present study investigates the association between the perception of HIT characteristics and ...

Health information technologies (HITs) are widely employed in healthcare and are supposed to improve quality of care and patient safety. However, so far, their implementation has shown mixed results, which might be explainable by understudied psychological factors of human-HIT interaction. Therefore, the present study investigates the association between the perception of HIT characteristics and psychological and organizational variables among 445 healthcare workers via a cross-sectional online survey in Germany. The proposed hypotheses were tested using structural equation modeling. The results showed that good HIT usability was associated with lower levels of techno-overload and lower IT-related strain. In turn, experiencing techno-overload and IT-related strain was associated with lower job satisfaction. An effective error management culture at the workplace was linked to higher job satisfaction and a slightly lower frequency of self-reported medical errors. About 69% of surveyed healthcare workers reported making errors less frequently than their colleagues, suggesting a bias in either the perception or reporting of errors. In conclusion, the study's findings indicate that ensuring high perceived usability when implementing HITs is crucial to avoiding frustration among healthcare workers and keeping them satisfied. Additionally healthcare facilities should invest in error management programs since error management culture is linked to other important organizational variables.



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Details

DokumentenartArtikel
Titel eines Journals oder einer ZeitschriftScientific Reports
Verlag:Nature
Ort der Veröffentlichung:BERLIN
Band:11
Nummer des Zeitschriftenheftes oder des Kapitels:1
Seitenbereich:S. 17752
Datum7 September 2021
InstitutionenMedizin > Lehrstuhl für Innere Medizin I
Medizin > Lehrstuhl für Psychiatrie und Psychotherapie
Medizin > Lehrstuhl für Röntgendiagnostik
Identifikationsnummer
WertTyp
10.1038/s41598-021-96851-1DOI
Stichwörter / KeywordsJOB-SATISFACTION; ERROR MANAGEMENT; INFORMATION-TECHNOLOGY; MEDICAL ERRORS; PERFORMANCE; TECHNOSTRESS; INSTRUMENT; BEHAVIORS; USABILITY; ATTITUDES
Dewey-Dezimal-Klassifikation600 Technik, Medizin, angewandte Wissenschaften > 610 Medizin
600 Technik, Medizin, angewandte Wissenschaften > 610 Medizin
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-514280
Dokumenten-ID51428

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