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The relationship between health IT characteristics and organizational variables among German healthcare workers
Gaube, Susanne
, Cecil, Julia, Wagner, Simon und Schicho, Andreas
(2021)
The relationship between health IT characteristics and organizational variables among German healthcare workers.
Scientific Reports 11 (1), S. 17752.
Veröffentlichungsdatum dieses Volltextes: 17 Jan 2022 08:37
Artikel
DOI zum Zitieren dieses Dokuments: 10.5283/epub.51428
Zusammenfassung
Health information technologies (HITs) are widely employed in healthcare and are supposed to improve quality of care and patient safety. However, so far, their implementation has shown mixed results, which might be explainable by understudied psychological factors of human-HIT interaction. Therefore, the present study investigates the association between the perception of HIT characteristics and ...
Health information technologies (HITs) are widely employed in healthcare and are supposed to improve quality of care and patient safety. However, so far, their implementation has shown mixed results, which might be explainable by understudied psychological factors of human-HIT interaction. Therefore, the present study investigates the association between the perception of HIT characteristics and psychological and organizational variables among 445 healthcare workers via a cross-sectional online survey in Germany. The proposed hypotheses were tested using structural equation modeling. The results showed that good HIT usability was associated with lower levels of techno-overload and lower IT-related strain. In turn, experiencing techno-overload and IT-related strain was associated with lower job satisfaction. An effective error management culture at the workplace was linked to higher job satisfaction and a slightly lower frequency of self-reported medical errors. About 69% of surveyed healthcare workers reported making errors less frequently than their colleagues, suggesting a bias in either the perception or reporting of errors. In conclusion, the study's findings indicate that ensuring high perceived usability when implementing HITs is crucial to avoiding frustration among healthcare workers and keeping them satisfied. Additionally healthcare facilities should invest in error management programs since error management culture is linked to other important organizational variables.
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| Dokumentenart | Artikel | ||||
| Titel eines Journals oder einer Zeitschrift | Scientific Reports | ||||
| Verlag: | Nature | ||||
|---|---|---|---|---|---|
| Ort der Veröffentlichung: | BERLIN | ||||
| Band: | 11 | ||||
| Nummer des Zeitschriftenheftes oder des Kapitels: | 1 | ||||
| Seitenbereich: | S. 17752 | ||||
| Datum | 7 September 2021 | ||||
| Institutionen | Medizin > Lehrstuhl für Innere Medizin I Medizin > Lehrstuhl für Psychiatrie und Psychotherapie Medizin > Lehrstuhl für Röntgendiagnostik | ||||
| Identifikationsnummer |
| ||||
| Stichwörter / Keywords | JOB-SATISFACTION; ERROR MANAGEMENT; INFORMATION-TECHNOLOGY; MEDICAL ERRORS; PERFORMANCE; TECHNOSTRESS; INSTRUMENT; BEHAVIORS; USABILITY; ATTITUDES | ||||
| Dewey-Dezimal-Klassifikation | 600 Technik, Medizin, angewandte Wissenschaften > 610 Medizin 600 Technik, Medizin, angewandte Wissenschaften > 610 Medizin | ||||
| Status | Veröffentlicht | ||||
| Begutachtet | Ja, diese Version wurde begutachtet | ||||
| An der Universität Regensburg entstanden | Ja | ||||
| URN der UB Regensburg | urn:nbn:de:bvb:355-epub-514280 | ||||
| Dokumenten-ID | 51428 |
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