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Identifying Value-adding Users in Enterprise Social Networks

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Schmid, Isabel ; Wehner, Benjamin ; Leist, Susanne
Date of publication of this fulltext: 28 Apr 2022 09:33


Enterprise Social Networks (ESN) have been gaining increasing attention both in academia and practice. In previous works, different user types were identified in ESN. However, there is no clear definition of value-adding users, their characteristics and how this type of user can be identified. Based on a literature review, we show that value-adding users are defined in different ways in respect ...


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