Direkt zum Inhalt

Meyer, Selina ; Elsweiler, David

Towards Cross-Content Conversational Agents for Behaviour Change: Investigating Domain Independence and the Role of Lexical Features in Written Language Around Change

Conference or workshop item

Meyer, Selina and Elsweiler, David (2023) Towards Cross-Content Conversational Agents for Behaviour Change: Investigating Domain Independence and the Role of Lexical Features in Written Language Around Change. In: CUI '23: ACM conference on Conversational User Interfaces, July 19 - 21, 2023, Eindhoven Netherlands.


Abstract

Valuable insights into an individual’s current thoughts and stance regarding behaviour change can be obtained by analysing the language they use, which can be conceptualized using Motivational Interviewing concepts. Training conversational agents (CAs) to detect and employ these concepts could help them provide more personalized and effective assistance. This study investigates the similarity of ...

Valuable insights into an individual’s current thoughts and stance regarding behaviour change can be obtained by analysing the language they use, which can be conceptualized using Motivational Interviewing concepts. Training conversational agents (CAs) to detect and employ these concepts could help them provide more personalized and effective assistance. This study investigates the similarity of written language around behaviour change spanning diverse conversational and social contexts and change objectives. Drawing on previous research that applied MI concepts to texts about health behaviour change, we evaluate the performance of existing classifiers on six newly constructed datasets from diverse contexts. To gain insights in determining factors when identifying change language, we explore the impact of lexical features on classification. The results suggest that patterns of change language remain stable across contexts and domains, leading us to conclude that peer-to-peer online data may be sufficient to train CAs to understand user utterances related to behaviour change.



Involved Institutions


Details

Item typeConference or workshop item (UNSPECIFIED)
ISBN979-8-4007-0014-9
Title of BookCUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces
PublisherAssociation for Computing Machinery
Open Access TypeAssoc. of Comp. Machinery (ACM)
Place of PublicationNew York, United States
Page Rangepp. 1-13
Date2023
Date of publication09 Jan 2024 07:08
InstitutionsLanguages and Literatures > Institut für Information und Medien, Sprache und Kultur (I:IMSK)
Identification Number
ValueType
10.1145/3571884.3597136DOI
KeywordsNLU, behaviour change language, transfer learning, conversational contexts
Dewey Decimal Classification000 Computer science, information & general works > 004 Computer science
StatusPublished
RefereedYes, this version has been refereed
Created at the University of RegensburgYes
URN of the UB Regensburgurn:nbn:de:bvb:355-epub-553057
Item ID55305

Export bibliographical data

Owner only: item control page

nach oben