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The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent
Kroczek, Leon O.H.
, May, Alexander, Hettenkofer, Selina, Ruider, Andreas, Ludwig, Bernd and Mühlberger, Andreas
(2025)
The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent.
Computers in Human Behavior 172, p. 108759.
Date of publication of this fulltext: 06 Aug 2025 08:06
Article
DOI to cite this document: 10.5283/epub.77513
Abstract
Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a ...
Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a virtual agent whose persona was manipulated as “extravert” or “introvert” in three different conversational tasks (small talk, knowledge test, convincing). Social-evaluation, emotional experience, and realism were assessed using ratings. Interactive engagement was measured by quantifying participants' words and conversational turns. Finally, we measured participants’ willingness to ask the agent for help during the knowledge test. Our findings show that the extraverted agent was more positively evaluated, elicited a more pleasant experience and greater engagement, and was assessed as more realistic compared to the introverted agent. Whereas persona did not affect the tendency to ask for help, participants were generally more confident in the answer when they had help of the LLM. Variation of personality traits of LLM-controlled embodied virtual agents, therefore, affects social-emotional processing and behavior in virtual interactions. Embodied virtual agents allow the presentation of naturalistic social encounters in a virtual environment.
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Details
| Item type | Article | ||||
| Journal or Publication Title | Computers in Human Behavior | ||||
| Publisher: | Elsevier | ||||
|---|---|---|---|---|---|
| Volume: | 172 | ||||
| Page Range: | p. 108759 | ||||
| Date | 30 July 2025 | ||||
| Institutions | Human Sciences > Institut für Psychologie > Lehrstuhl für Klinische Psychologie und Psychotherapie - Lehrstuhl für Psychologie VIII - Prof. Dr. Andreas Mühlberger | ||||
| Identification Number |
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| Keywords | Personality, Virtual human, Social interaction, Large language model, Virtual reality, Human-computer interaction, Human-AI interaction | ||||
| Dewey Decimal Classification | 100 Philosophy & psychology > 150 Psychology | ||||
| Status | Published | ||||
| Refereed | Yes, this version has been refereed | ||||
| Created at the University of Regensburg | Yes | ||||
| URN of the UB Regensburg | urn:nbn:de:bvb:355-epub-775133 | ||||
| Item ID | 77513 |
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