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Kroczek, Leon O.H. ; May, Alexander ; Hettenkofer, Selina ; Ruider, Andreas ; Ludwig, Bernd ; Mühlberger, Andreas

The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent

Kroczek, Leon O.H. , May, Alexander, Hettenkofer, Selina, Ruider, Andreas, Ludwig, Bernd and Mühlberger, Andreas (2025) The influence of persona and conversational task on social interactions with a LLM-controlled embodied conversational agent. Computers in Human Behavior 172, p. 108759.

Date of publication of this fulltext: 06 Aug 2025 08:06
Article
DOI to cite this document: 10.5283/epub.77513


Abstract

Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a ...

Large Language Models (LLMs) have demonstrated remarkable capabilities in conversational tasks. Embodying an LLM as a virtual human allows users to engage in face-to-face social interactions in Virtual Reality. However, the influence of person- and task-related factors in social interactions with LLM-controlled agents remains unclear. In this study, forty-six participants interacted with a virtual agent whose persona was manipulated as “extravert” or “introvert” in three different conversational tasks (small talk, knowledge test, convincing). Social-evaluation, emotional experience, and realism were assessed using ratings. Interactive engagement was measured by quantifying participants' words and conversational turns. Finally, we measured participants’ willingness to ask the agent for help during the knowledge test. Our findings show that the extraverted agent was more positively evaluated, elicited a more pleasant experience and greater engagement, and was assessed as more realistic compared to the introverted agent. Whereas persona did not affect the tendency to ask for help, participants were generally more confident in the answer when they had help of the LLM. Variation of personality traits of LLM-controlled embodied virtual agents, therefore, affects social-emotional processing and behavior in virtual interactions. Embodied virtual agents allow the presentation of naturalistic social encounters in a virtual environment.



Involved Institutions


Details

Item typeArticle
Journal or Publication TitleComputers in Human Behavior
Publisher:Elsevier
Volume:172
Page Range:p. 108759
Date30 July 2025
InstitutionsHuman Sciences > Institut für Psychologie > Lehrstuhl für Klinische Psychologie und Psychotherapie - Lehrstuhl für Psychologie VIII - Prof. Dr. Andreas Mühlberger
Identification Number
ValueType
10.1016/j.chb.2025.108759DOI
KeywordsPersonality, Virtual human, Social interaction, Large language model, Virtual reality, Human-computer interaction, Human-AI interaction
Dewey Decimal Classification100 Philosophy & psychology > 150 Psychology
StatusPublished
RefereedYes, this version has been refereed
Created at the University of RegensburgYes
URN of the UB Regensburgurn:nbn:de:bvb:355-epub-775133
Item ID77513

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