Direkt zum Inhalt

Reittinger, Tobias ; Glas, Magdalena ; Pernul, Günther

Moving Beyond Passwords: Investigating the Effect of Digital Nudges on Passkey Adoption

Reittinger, Tobias , Glas, Magdalena und Pernul, Günther (2026) Moving Beyond Passwords: Investigating the Effect of Digital Nudges on Passkey Adoption. In: CHI 2026: CHI Conference on Human Factors in Computing Systems, April 13 - 17, 2026, Barcelona, Spain.

Veröffentlichungsdatum dieses Volltextes: 30 Apr 2026 05:14
Konferenz- oder Workshop-Beitrag
DOI zum Zitieren dieses Dokuments: 10.5283/epub.79370


Zusammenfassung

Passwords suffer from major usability hurdles that foster insecure practices and undermine cybersecurity. Passkeys were introduced to address these issues, however, adoption remains low. Digital nudges offer a promising way to accelerate passkey adoption, yet research lacks empirical insight about when to nudge and which nudge types and designs are most effective. We therefore employed a ...

Passwords suffer from major usability hurdles that foster insecure practices and undermine cybersecurity. Passkeys were introduced to address these issues, however, adoption remains low. Digital nudges offer a promising way to accelerate passkey adoption, yet research lacks empirical insight about when to nudge and which nudge types and designs are most effective. We therefore employed a mixed-methods approach to examine the impact of nudges on passkey adoption across five touchpoints in the digital user journey: During registration, login, account recovery, while in the settings menu, and during user activity. First, we conducted 15 expert interviews to identify candidate nudges and their design principles. We evaluate these nudges in a randomized controlled trial (RCT) with 3,680 participants on a commercial healthcare platform. Our results indicate that digital nudges can significantly increase passkey adoption when applied at the right touchpoints, encouraging users to move beyond passwords.



Beteiligte Einrichtungen


Details

DokumentenartKonferenz- oder Workshop-Beitrag (Paper)
Verlag:Association for Computing Machinery
Ort der Veröffentlichung:New York, NY, USA
Sonstige Reihe:CHI '26
Datum13 April 2026
Zusätzliche Informationen (Öffentlich)Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems -> ISBN: 979-8-4007-2278-3
InstitutionenWirtschaftswissenschaften > Institut für Wirtschaftsinformatik
Wirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik I - Informationssysteme (Prof. Dr. Günther Pernul)
Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik I - Informationssysteme (Prof. Dr. Günther Pernul)
Identifikationsnummer
WertTyp
10.1145/3772318.3791425DOI
Stichwörter / KeywordsAuthentication, Passkey, Password, FIDO2, Security, User Study, Field Study, Accounts
Dewey-Dezimal-Klassifikation000 Informatik, Informationswissenschaft, allgemeine Werke > 004 Informatik
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-793706
Dokumenten-ID79370

Bibliographische Daten exportieren

Nur für Besitzer und Autoren: Kontrollseite des Eintrags

nach oben