Item type: | Article |
---|---|
Journal or Publication Title: | Managing Service Quality |
Publisher: | Emerald |
Volume: | 19 |
Number of Issue or Book Chapter: | 5 |
Page Range: | pp. 558-580 |
Date: | 2009 |
Institutions: | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) |
Interdisciplinary Subject Network: | Immobilien- und Kapitalmärkte |
Keywords: | Six Sigma, Integrated Solutions |
Dewey Decimal Classification: | 300 Social sciences > 330 Economics |
Status: | Published |
Refereed: | Yes, this version has been refereed |
Created at the University of Regensburg: | Yes |
Item ID: | 9517 |
Metadata last modified: 24 May 2018 10:24
Owner only: item control page