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Publications by Felgenhauer, Annette

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2017

Felgenhauer, Annette, Klier, Julia, Klier, Mathias and Lindner, Georg (2017) The Impact of Social Engagement on Customer Profitability - Insights from a Direct Banking Institution’s Online Customer Network. In: European Conference on Information Systems (ECIS), June 5-10, 2017, Guimarães, Portugal.

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