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Unterprojekt Automatische Klassifikation von E-Mails in Call Centern

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Heyer, Gerhard and Wolff, Christian (2001) Abschlußbericht INCCA – Professionelle Services in innovativen Call Center-Organisationen, Unterprojekt Automatische Klassifikation von E-Mails in Call Centern. Technical Report, Universität Leizpig. Fulltext not available.

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