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A Procedure to Develop Metrics for Currency and its Application in CRM

Heinrich, Bernd and Kaiser, Marcus and Klier, Mathias (2009) A Procedure to Develop Metrics for Currency and its Application in CRM. ACM journal of data and information quality : JDIQ 1 (1).

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Item Type:Article
Date:2009
Institutions:Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Professur für Wirtschaftsinformatik - Qualitätsmanagement und Qualitätssicherung (Prof. Dr. Mathias Klier)
Research groups and research centres:Not selected
Identification Number:
ValueType
10.1145/1515693.1515697DOI
Subjects:300 Social sciences > 330 Economics
Status:Published
Refereed:Yes, this version has been refereed
Created at the University of Regensburg:Unknown
Owner: Pub Heinrich
Deposited On:30 Jan 2012 13:16
Last Modified:13 Mar 2014 18:24
Item ID:23166
Owner Only: item control page
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