Deutsch
Heinrich, Bernd (2002) Methode zur wertorientierten Analyse und Gestaltung der Kundenbeziehung - Zur Rolle des Service Integrators im Privatkundengeschäft von Kreditinstituten. Dissertationsschrift. Logos-Verlag, Berlin. ISBN 3-89722-929-3 .
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| Item Type: | Book |
|---|---|
| Institutions: | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich) |
| Subjects: | 300 Social sciences > 330 Economics |
| Status: | Published |
| Refereed: | Unknown |
| Created at the University of Regensburg: | Unknown |
| Owner: | Pub Heinrich |
| Deposited On: | 03 Feb 2012 07:56 |
| Last Modified: | 16 May 2012 13:42 |
| Item ID: | 23338 |
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