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Heinrich, Bernd ; Klier, Mathias

A Novel Data Quality Metric for Timeliness considering Supplemental Data

Heinrich, Bernd und Klier, Mathias (2009) A Novel Data Quality Metric for Timeliness considering Supplemental Data. In: 17th European Conference on Information Systems (ECIS), 2009, University of Verona.

Veröffentlichungsdatum dieses Volltextes: 28 Mrz 2012 14:55
Konferenz- oder Workshop-Beitrag


Zusammenfassung

It is intensively discussed in both science and practice how data quality (DQ) can be assured and improved. The growing relevance of DQ has revealed the need for adequate metrics because quantifying DQ is essential for planning quality measures in an economic manner. This paper analyses how DQ can be quantified with respect to the DQ dimension timeliness. Based on an existing approach, we design ...

It is intensively discussed in both science and practice how data quality (DQ) can be assured and improved. The growing relevance of DQ has revealed the need for adequate metrics because quantifying DQ is essential for planning quality measures in an economic manner. This paper analyses how DQ can be quantified with respect to the DQ dimension timeliness. Based on an existing approach, we design a new metric to quantify timeliness in a well-founded manner that considers so-called supplemental data (supplemental data are additional data attributes that allow drawing conclusions about the timeliness of the data attribute considered). In addition, it is possible to take the values of the metric into account when calculating expected values, an advantage that in turn leads to improved and comprehensible decision support. We evaluate the presented metric briefly with regard to requirements for designing DQ metrics from literature. Then, we illustrate the metric’s applicability as well as its practical benefit. In cooperation with a financial services provider, the metric was applied in the field of customer valuation in order to support the measurement of customer lifetime values.


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Details

DokumentenartKonferenz- oder Workshop-Beitrag (Paper)
ISBN978-88-6129-391-5
Buchtitel:Information systems in a globalising world : challenges, ethics and practices; ECIS 2009, 17th European Conference on Information Systems, 8 - 10 June 2009, Verona, Italy
Verlag:Università di Verona, Facoltà di Economia, Departimento de Economia Aziendale
Ort der Veröffentlichung:Verona
Seitenbereich:S. 2701-2713
Datum2009
InstitutionenWirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)

Wirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Entpflichtete oder im Ruhestand befindliche Professoren > Professur für Wirtschaftsinformatik - Qualitätsmanagement und Qualitätssicherung (Prof. Dr. Mathias Klier)
Stichwörter / KeywordsData Quality, Data Quality Metrics, Design Research, Customer Valuation
Dewey-Dezimal-Klassifikation300 Sozialwissenschaften > 330 Wirtschaft
StatusVeröffentlicht
BegutachtetUnbekannt / Keine Angabe
An der Universität Regensburg entstandenUnbekannt / Keine Angabe
URN der UB Regensburgurn:nbn:de:bvb:355-epub-235926
Dokumenten-ID23592

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