Abstract
Business process improvement (BPI) will be a high priority topic for CEOs in the near future. Currently available BPI approaches, however, lack means for adequately codifying, documenting and processing knowledge created in a BPI project. Therefore we developed RUPERT (Regensburg University Process Excellence and Reengineering Toolkit), which is a tool for managing knowledge in a BPI project, ...
Abstract
Business process improvement (BPI) will be a high priority topic for CEOs in the near future. Currently available BPI approaches, however, lack means for adequately codifying, documenting and processing knowledge created in a BPI project. Therefore we developed RUPERT (Regensburg University Process Excellence and Reengineering Toolkit), which is a tool for managing knowledge in a BPI project, covering all stages of the knowledge lifecycle. In this paper, we describe the design and implementation of RUPERT.
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