Implementing Six Sigma for Improving Business Processes at an Automotive Bank
Johannsen, Florian, Leist, Susanne and Zellner, Gregor (2014) Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, Jan and Rosemann, Michael, (eds.) Handbook on Business Process Management 1. Springer, Berlin, pp. 393-416. ISBN 978-3-642-45099-0 (print), 978-3-642-45100-3 (online).Date of publication of this fulltext: 07 Oct 2014 13:10
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| Item type | Book section | ||||
| ISBN | 978-3-642-45099-0 (print), 978-3-642-45100-3 (online) | ||||
| Title of Book: | Handbook on Business Process Management 1 | ||||
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| Publisher: | Springer | ||||
| Place of Publication: | Berlin | ||||
| Page Range: | pp. 393-416 | ||||
| Date | 2014 | ||||
| Institutions | Business, Economics and Information Systems > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) Informatics and Data Science > Department Information Systems > Lehrstuhl für Wirtschaftsinformatik III - Business Engineering (Prof. Dr. Susanne Leist) | ||||
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| Keywords | Business Processes, Six Sigma, Business Process Improvement, BPI | ||||
| Dewey Decimal Classification | 300 Social sciences > 300 Social sciences 300 Social sciences > 330 Economics | ||||
| Status | Published | ||||
| Refereed | Yes, this version has been refereed | ||||
| Created at the University of Regensburg | Yes | ||||
| Item ID | 30803 |
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