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A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty
Heinrich, Bernd und Hristova, Diana (2016) A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty. Journal of Decision Systems 25 (1), S. 16-41.Veröffentlichungsdatum dieses Volltextes: 05 Nov 2015 14:02
Artikel
DOI zum Zitieren dieses Dokuments: 10.5283/epub.32711
Zusammenfassung
Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to ...
Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to develop an extended metric referring to currency, which provides an indication about the real-world information at the time of measurement, based on the stored information. Thus, the decision can be adjusted and the value of the stored information increased. Therefore, as a second objective, we propose a quantitative approach for modelling the influence of currency on decision-making by extending the normative concept of the value of information. Finally, we demonstrate the relevance of our approach by applying it to two real-world scenarios from the field of sales management in customer relationship management.
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| Dokumentenart | Artikel | ||||
| Titel eines Journals oder einer Zeitschrift | Journal of Decision Systems | ||||
| Verlag: | Tayloran dFrancis | ||||
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| Band: | 25 (1) | ||||
| Seitenbereich: | S. 16-41 | ||||
| Datum | 2016 | ||||
| Institutionen | Wirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich) Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich) | ||||
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| Stichwörter / Keywords | information quality, decision-making, metric for currency, value of information, customer relationship management | ||||
| Dewey-Dezimal-Klassifikation | 300 Sozialwissenschaften > 330 Wirtschaft | ||||
| Status | Veröffentlicht | ||||
| Begutachtet | Ja, diese Version wurde begutachtet | ||||
| An der Universität Regensburg entstanden | Ja | ||||
| URN der UB Regensburg | urn:nbn:de:bvb:355-epub-327116 | ||||
| Dokumenten-ID | 32711 |
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