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Heinrich, Bernd ; Hristova, Diana

A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty

Heinrich, Bernd und Hristova, Diana (2016) A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty. Journal of Decision Systems 25 (1), S. 16-41.

Veröffentlichungsdatum dieses Volltextes: 05 Nov 2015 14:02
Artikel
DOI zum Zitieren dieses Dokuments: 10.5283/epub.32711


Zusammenfassung

Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to ...

Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to develop an extended metric referring to currency, which provides an indication about the real-world information at the time of measurement, based on the stored information. Thus, the decision can be adjusted and the value of the stored information increased. Therefore, as a second objective, we propose a quantitative approach for modelling the influence of currency on decision-making by extending the normative concept of the value of information. Finally, we demonstrate the relevance of our approach by applying it to two real-world scenarios from the field of sales management in customer relationship management.



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Details

DokumentenartArtikel
Titel eines Journals oder einer ZeitschriftJournal of Decision Systems
Verlag:Tayloran dFrancis
Band:25 (1)
Seitenbereich:S. 16-41
Datum2016
InstitutionenWirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Identifikationsnummer
WertTyp
10.1080/12460125.2015.1080494DOI
Stichwörter / Keywordsinformation quality, decision-making, metric for currency, value of information, customer relationship management
Dewey-Dezimal-Klassifikation300 Sozialwissenschaften > 330 Wirtschaft
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-327116
Dokumenten-ID32711

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