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Heinrich, Bernd ; Hristova, Diana

A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty

Artikel

Heinrich, Bernd und Hristova, Diana (2016) A quantitative Approach for modelling the influence of currency of Information on decision-making under uncertainty. Journal of Decision Systems 25 (1), S. 16-41.

DOI zum Zitieren dieses Dokuments: 10.5283/epub.32711


Zusammenfassung

Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to ...

Stored information, used to support decision-making, can be outdated. Existing metrics for currency provide an indication about the correspondence between this stored information and its real-world counterpart. In the case of low currency, this information cannot be effectively used to support decision-making, although the decision-maker can probably learn from it. Our first objective is to develop an extended metric referring to currency, which provides an indication about the real-world information at the time of measurement, based on the stored information. Thus, the decision can be adjusted and the value of the stored information increased. Therefore, as a second objective, we propose a quantitative approach for modelling the influence of currency on decision-making by extending the normative concept of the value of information. Finally, we demonstrate the relevance of our approach by applying it to two real-world scenarios from the field of sales management in customer relationship management.



Beteiligte Einrichtungen


Details

DokumentenartArtikel
Titel eines Journals oder einer ZeitschriftJournal of Decision Systems
VerlagTayloran dFrancis
Band25 (1)
SeitenbereichS. 16-41
Datum2016
Veröffentlichungsdatum05 Nov 2015 14:02
InstitutionenWirtschaftswissenschaften > Institut für Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Informatik und Data Science > Fachbereich Wirtschaftsinformatik > Lehrstuhl für Wirtschaftsinformatik II (Prof. Dr. Bernd Heinrich)
Identifikationsnummer
WertTyp
10.1080/12460125.2015.1080494DOI
Stichwörter / Keywordsinformation quality, decision-making, metric for currency, value of information, customer relationship management
Dewey-Dezimal-Klassifikation300 Sozialwissenschaften > 330 Wirtschaft
StatusVeröffentlicht
BegutachtetJa, diese Version wurde begutachtet
An der Universität Regensburg entstandenJa
URN der UB Regensburgurn:nbn:de:bvb:355-epub-327116
Dokumenten-ID32711

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