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Featured Snippets and their Influence on Users’ Credibility Judgements

Bink, Markus ; Zimmerman, Steven ; Elsweiler, David



Abstract

Search engines often provide featured snippets, which are boxed and placed above other results with the aim of directly answering user queries. To learn about how users judge the credibility of such results and how they influence search outcomes, a controlled web-based user study (N = 96) was conducted. Using resources made available by scholars in the community, we study featured snippets in a ...

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